Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email address, phone number)
• Business name and address
• Property details (type, square footage)
• Service preferences and requirements
• Communication history with our team

Automatically Collected Information

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services
• Respond to your inquiries and quote requests
• Send you service-related communications
• Process payments and manage your account
• Send promotional materials (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., payment processors, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Website Analytics

We use Google Analytics 4 to understand how visitors find and use our site. It records information such as pages viewed, referring sources, approximate location derived from IP address, device and browser type, and interactions like clicking a phone number or submitting a quote request. This data is used in aggregate to improve the site and our marketing, and we do not use it to identify individual visitors. You can opt out site-wide with the Google Analytics Opt-out Browser Add-on.

Quote Requests and Form Data

When you submit a quote request, estimator, or checklist form, we store the details you enter along with limited technical data (such as IP address and the page you submitted from) so we can respond to you, route the request to the right team, and prevent spam and abuse. Submissions are emailed to our internal team and stored in our secure backend. We keep them only as long as needed for business and recordkeeping purposes, and you can ask us to delete your submission at any time using the contact details below.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: